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‘I wish we’d had this conversation 2 years ago!
It’s easy to get lost in the day to day and to lose sight of the big picture. In this case getting a dream job and being successful has left this talented leader without a clear plan for his own...
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‘I bought myself a train set’
The Background B was introduced as a senior manager who has had potential but who may have reached a ceiling, his difficult behaviour was now becoming ‘career limiting’. As he reported at the end of...
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Digging deep
For most coachees, the impact of coaching can be very rapid. But sometimes, despite a need and a willingness to change, the coachee finds it very difficult. Sometimes the roots are buried very deep,...
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Just in Time!
Timing – finding that moment when the coachee is ready to engage – and having the key that unlocks their potential, are critical elements in the successful coaching project. Once this moment is...
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You may recognise a couple of faces, I’
You may recognise a couple of faces, I’m doing some coaching in my other life! http://ow.ly/kPvQJ
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This is a game changing moment!
The Background S is an expert in his field, academic in style, he now finds himself in a new role and expected to be a leader within an assertive, growing global brand. As his manager reported at the...
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I have some serious thinking to do!
Background J is a steady loyal manager, with strong values. Having worked for his current boss for some years and through several restructures J’s senior leaders are looking for him to show his...
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I’m sitting by the exit!
At senior levels, success is not about the ‘professional skills’ but is often about the soft skills of self awareness, confidence, influencing, resilience and political astuteness. In this case K is...
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Learning some painful lessons
For leaders, the ability to be able to be flexible in their approach to people and problems is a key quality. But for some, their styles are deeply rooted and personal change is really challenging....
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‘The most honest conversation I’ve ever had!’
Anger can be dangerous and in this case the coachee was isolating himself. Provided with a safe place to release and examine his anger, coaching helped this talented individual to identify areas where...
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Is that team really a team?
I suspect that most ‘collections of people’ that are called a team are not in fact a team. I suspect that many ‘teams’ are labelled incorrectly – it may be called a ‘team’ but more likely it is a much...
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Team Coaching
My response when asked if I do ‘team coaching’ is usually to say ‘No I don’t do team coaching’. (I’m very cautious about being asked to deliver a prescribed solution – but that is another discussion.)...
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‘Team Coaching’ as an inappropriate solution
Here are two examples where ‘Team Coaching’ was incorrectly perceived as the solution to a problem within a group. The newly appointed Operations Director was aiming to drive change but was...
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Impressed by Pret A Manger – front line
Impressed by Pret A Manger – front line staff have the discretion to ‘reward ‘customer’ behaviour. Just been given ‘another’ free coffee!
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Chris Dyson is caught in a sudden explos
Chris Dyson is caught in a sudden explosion – and it’s all his own fault http://ow.ly/pEsLP
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A Coachee’s Evaluation
Measuring the impact of coaching is problematic. Outcomes can vary by degree, timing, the scale and scope, breadth and depth, and they can be personal and unexpected. This case identifies the outcomes,...
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I’ve been behaving like a teenager!
Coaching outcomes can be life changing yet on many occasions, support is only made available once the coachee is in significant difficulty. Unlocking the potential in these situations can require...
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‘You have been an absolute monster!’
We all have sets of learned behaviours that may be rewarded or have no apparent consequences for us and which we continue to repeat. The coaching conversation, establishing trust, real ‘listening’,...
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It’s OK to be me!
There is often a moment when the rules and methods of behaviour that have enabled progress to a certain level of achievement become inappropriate. Managers must become leaders, operations become...
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New Appointment
I’ve just finished a meeting with a really significant organisation. This was an interesting conversation and a very refreshing experience for several reasons. A well-known UK household name and one of...
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